Terms of Use

Last Updated: September 24, 2026

Welcome to ROVQENIVA™.

These Terms of Use govern your access to and use of rovqeni.com, including the website, online store, content, features, customer-facing tools, and other services made available through the site (collectively, the “Site”).

The Site is operated by Shenzhen Langju Network Technology Co., Ltd. Throughout these Terms, “ROVQENIVA™,” “we,” “us,” and “our” refer to Shenzhen Langju Network Technology Co., Ltd., where appropriate.

By accessing, browsing, creating an account on, or otherwise using the Site, you agree to these Terms of Use and any policies referenced in them, including our Privacy Policy.

If you do not agree with these Terms, please discontinue use of the Site.

1. Business Operator

The Site is operated under the following business information:

Brand / Trademark: ROVQENIVA™
Website: rovqeni.com
Legal Company Name: Shenzhen Langju Network Technology Co., Ltd.
Owner: Wu Lang
Email: service@rovqeni.com
Phone: +86 13076903163

Business Address:
Room 1412, No.7 Shatou 1st Rd
Shatou Community, Shajing Subdistrict
Bao'an District, Shenzhen
China

2. Scope of These Terms

These Terms apply to your use of the Site.

Purchases made through the Site are also subject to our applicable store policies, including:

Terms of Service
Payment Options
Privacy Policy
Shipping Policy
Return & Refund Policy
FAQ

Where a separate policy specifically addresses a transaction-related issue, that policy should be read together with these Terms.

Nothing in these Terms is intended to limit mandatory consumer rights that cannot legally be waived.

3. Accurate Information

When you provide information through the Site, you agree that it will be accurate, current, and complete to the best of your knowledge.

This may include:

Name
Email address
Telephone number
Billing information
Shipping address
Account information
Order-related information

You are responsible for correcting information if you become aware that it is inaccurate.

Providing false or misleading information may result in an order being delayed, canceled, or subject to additional verification.

4. Privacy

Our collection and use of personal information are described in our Privacy Policy.

Depending on how you interact with the Site, we may process information for purposes including:

Processing orders
Providing customer support
Arranging delivery
Preventing fraud
Maintaining website security
Improving Site functionality
Providing marketing communications where permitted

Please review our Privacy Policy before providing personal information.

5. Access to the Site

We grant you a limited, revocable, non-exclusive, and non-transferable right to access and use the Site for lawful personal and non-commercial purposes.

This permission does not transfer ownership of any Site content or intellectual property to you.

You are responsible for obtaining the device, software, internet connection, and other services necessary to access the Site.

6. Permitted Personal Use

You may view, browse, and use Site content for ordinary personal shopping and informational purposes.

Where permitted, you may temporarily download or print reasonable portions of Site content for your personal, non-commercial use, provided that you do not remove or alter applicable copyright, trademark, or proprietary notices.

Any other use requires prior permission where applicable.

7. Prohibited Site Uses

You may not use the Site in a way that:

Violates applicable law
Infringes intellectual property rights
Interferes with Site security
Introduces malicious software
Attempts unauthorized access to systems or accounts
Collects personal information unlawfully
Uses fraudulent payment information
Impersonates another person or organization
Sends spam, phishing messages, or deceptive communications
Circumvents technical restrictions
Disrupts Site functionality
Creates an unreasonable load on Site infrastructure

You may also not use automated tools, scraping technologies, bots, or data-mining methods in a way that materially interferes with the Site or extracts protected Site content without authorization.

8. Intellectual Property

Unless otherwise stated, the Site and its content are owned by, licensed to, or lawfully used by ROVQENIVA™ or its applicable licensors.

Protected materials may include:

Brand names
Trademarks
Logos
Product photographs
Graphics
Artwork
Text
Product descriptions
Videos
Page layouts
Icons
Software
Design elements
Other original content

Such materials may be protected by copyright, trademark, and other applicable intellectual property laws.

9. ROVQENIVA™ Trademark

ROVQENIVA™ and associated brand elements may not be used in a manner that:

Falsely suggests endorsement
Creates confusion about business affiliation
Impersonates our Site or business
Misleads customers
Infringes applicable trademark rights

You may not use our branding in domain names, hidden text, metadata, advertisements, or commercial materials without authorization where permission is legally required.

10. Framing, Copying & Republishing

Without appropriate authorization, you may not:

Frame substantial portions of the Site
Reproduce Site layouts for commercial purposes
Republish protected product photographs
Copy substantial Site content for a competing business
Create misleading mirror versions of the Site
Modify and redistribute protected content as your own

This section does not restrict uses that are expressly permitted by applicable law.

11. Customer Accounts

Certain Site features may allow you to create or use an account.

If you create an account, you are responsible for:

Maintaining accurate information
Protecting your password
Restricting unauthorized access
Informing us of suspected unauthorized activity

You may not sell, transfer, or intentionally provide an account to another person for fraudulent or abusive use.

12. User-Submitted Content

The Site may allow customers to submit:

Reviews
Ratings
Comments
Images
Questions
Feedback
Other content

You are responsible for content you submit.

You must not knowingly submit content that:

Is unlawful
Violates another person's intellectual property rights
Violates privacy rights
Is fraudulent or materially misleading
Contains malicious code
Contains unlawful threats or harassment
Impersonates another person
Is submitted without necessary rights or permission

13. License to Submitted Content

Except for personal information governed by our Privacy Policy, when you voluntarily submit content for publication or Site use, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, and distribute that content for purposes connected with operating, improving, and promoting our business and Services.

You represent that you have the necessary rights to provide the content.

This license does not transfer ownership of your original content to us.

14. Reviews and Moderation

Where reviews, comments, or other public submissions are available, we may moderate content where reasonably necessary.

We may decline to publish or remove submissions that:

Contain spam
Include unlawful material
Reveal sensitive personal information
Infringe intellectual property
Are unrelated to the relevant product
Contain malicious links
Violate these Terms

We are not required to publish every submission received.

15. Third-Party Links

The Site may contain links to websites or services operated by third parties.

These links may be provided for convenience, functionality, payment, shipping, social media, analytics, or other purposes.

Third-party websites are governed by their own:

Terms
Privacy policies
Security practices
Business practices

We do not control independently operated third-party websites and are not responsible for their separate content or policies.

16. Third-Party Tools and Services

Some Site functions may rely on third-party providers, including providers of:

Payment processing
Ecommerce technology
Hosting
Analytics
Shipping
Customer communication
Fraud prevention

Availability of these services may depend on the relevant third-party provider.

Your use of certain third-party tools may also be subject to that provider's own terms.

17. Product Information

We make reasonable efforts to present product information accurately.

However, differences may occur because of:

Display settings
Lighting
Photography
Manufacturing batches
Material characteristics
Device color calibration

Actual product color or appearance may therefore vary slightly from digital images.

Product details may be updated where reasonably necessary.

18. Availability and Site Errors

We aim to keep Site information accurate, but occasional errors may occur concerning:

Product descriptions
Prices
Availability
Images
Promotions
Technical information
Shipping information

If we discover a material error, we may correct the information.

Where an obvious error materially affects an order, we may contact the customer, correct the order where appropriate, or cancel the affected transaction and refund amounts already collected.

19. Website Security

You must not attempt to:

Gain unauthorized access to the Site
Probe or test system vulnerabilities without authorization
Circumvent access restrictions
Interfere with Site security controls
Inject malicious scripts
Upload viruses or malware
Disrupt network infrastructure

We may restrict access where we reasonably believe activity threatens the security or integrity of the Site.

20. Suspension of Access

We may suspend, restrict, or terminate access to the Site where reasonably necessary because of:

Fraud
Unlawful use
Security threats
Abuse
Repeated violations of these Terms
Technical risks
Unauthorized access attempts

Any rights or obligations that arose before termination may continue where applicable.

21. Intellectual Property Complaints

We respect intellectual property rights.

If you believe content on rovqeni.com infringes your copyright, trademark, or other intellectual property rights, please contact:

service@rovqeni.com

Your notice should provide sufficient information for us to identify and review the material, including where appropriate:

Your name and contact details
Identification of the protected work or right
Identification of the allegedly infringing material
Location of the material on our Site
A description of your rights or authorization to act
A good-faith statement explaining the alleged infringement
Any additional information reasonably required to evaluate the request

We may request further information before taking action.

22. Electronic Communications

When you use the Site, place an order, create an account, or contact us electronically, communications between you and us may occur electronically.

These communications may include:

Order confirmations
Shipping notices
Customer service responses
Account notifications
Policy updates
Transaction-related notices

You are responsible for providing a valid email address and keeping it current.

Electronic communications may satisfy written-notice requirements where permitted by applicable law.

23. Marketing Communications

If you voluntarily subscribe to promotional messages, we may send eligible marketing communications in accordance with applicable law.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the message.

Opting out of promotional emails does not prevent us from sending necessary transactional or service-related communications.

24. Site Availability

We aim to maintain reliable access to the Site, but uninterrupted access cannot be guaranteed.

The Site may occasionally become unavailable because of:

Maintenance
Software updates
Hosting interruptions
Security incidents
Network failures
Third-party service issues
Circumstances outside our reasonable control

We may modify or temporarily suspend Site features when reasonably necessary.

25. Disclaimer of Website Warranties

To the maximum extent permitted by applicable law, the Site is provided on an “as available” basis.

We do not guarantee that:

Every Site function will always be uninterrupted
Every technical error will be immediately corrected
Every feature will remain available indefinitely
The Site will operate identically on every device or browser

Nothing in this section excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

26. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising solely from use of or inability to use the Site where such liability may legally be limited.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

In particular, these Terms do not remove mandatory consumer remedies relating to defective, non-conforming, or improperly supplied products.

27. No Exclusion of Mandatory Consumer Rights

Some jurisdictions provide consumers with rights that cannot be waived by contract.

These Terms do not override such mandatory protections.

Depending on your location, you may have statutory rights relating to:

Product conformity
Returns
Refunds
Cancellation
Defective goods
Privacy
Electronic commerce
Distance sales

Where a provision of these Terms conflicts with mandatory law, the mandatory legal requirement will apply to the extent of that conflict.

28. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or costs resulting directly from:

Your unlawful use of the Site
Fraud committed by you
Your material violation of these Terms
Your infringement of another person's rights

This provision does not apply to losses caused by our own unlawful conduct or where such indemnification is prohibited by law.

29. Force Majeure

We will not be responsible for delays or failures to perform obligations to the extent caused by circumstances beyond our reasonable control.

Such circumstances may include:

Severe weather
Natural disasters
War or civil unrest
Government restrictions
Epidemics or public emergencies
Transportation interruptions
Customs delays
Labor disruptions
Telecommunications outages
Major carrier failures

Where possible, we will make reasonable efforts to minimize the impact on affected customers.

30. Shipping and Risk

Shipping, delivery estimates, tracking, lost packages, customs matters, and related issues are governed by our Shipping Policy.

We do not use these Terms to remove mandatory protections concerning loss or damage during delivery.

Where consumer law determines when risk passes from seller to customer, that law will apply.

31. Returns and Refunds

Our standard policy provides an eligible 30-day return period beginning from delivery, subject to the requirements in our Return & Refund Policy.

Customers must contact us before sending a return.

Unauthorized returns may not be accepted or processed.

Our business address is not automatically the authorized return location. Customers must use the return instructions provided by our support team.

Mandatory statutory rights remain unaffected.

32. European Union and EEA Consumers

Consumers located in the European Union or European Economic Area may have additional rights under applicable consumer law.

For eligible distance contracts, these may include a statutory right of withdrawal, subject to applicable exclusions and requirements.

These rights operate independently of our voluntary return policy.

Nothing in these Terms is intended to remove mandatory EU or EEA consumer protections.

33. United Kingdom Consumers

United Kingdom consumers may also have mandatory rights concerning distance contracts, faulty products, refunds, cancellation, and other consumer matters.

Nothing in these Terms limits rights that cannot legally be excluded.

34. Dispute Resolution

If a concern arises regarding the Site or our Services, we encourage you to contact us first so that we can attempt to resolve the matter directly.

Please email:

service@rovqeni.com

Nothing in these Terms prevents a consumer from using rights, courts, regulatory authorities, alternative dispute resolution mechanisms, or other remedies that must remain available under applicable law.

We do not require customers to waive mandatory consumer jurisdiction protections through these Terms.

35. Governing Law

These Terms will be interpreted under applicable law, taking into account mandatory consumer laws that may apply based on your location or transaction.

To the extent legally permitted and where no mandatory consumer rule requires otherwise, matters relating to the operation of rovqeni.com may be governed by the laws applicable to Shenzhen Langju Network Technology Co., Ltd.

Any mandatory rights available to consumers in their place of residence remain unaffected.

36. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or interpreted to the minimum extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

37. No Waiver

If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we waive the right to enforce it later.

A failure to act on one breach does not automatically waive rights concerning another breach.

38. Assignment

You may not transfer your rights or obligations under these Terms in a way that would materially interfere with our rights or the operation of the Services without appropriate authorization.

We may transfer or assign our rights and obligations as part of a legitimate business restructuring, merger, acquisition, asset transfer, or similar transaction, subject to applicable law.

Such transfer will not remove mandatory consumer rights.

39. Entire Agreement

These Terms of Use, together with the policies and terms referenced on the Site, form the agreement governing your use of the Site.

Where additional terms apply to a particular service, promotion, or transaction, those additional terms may apply together with these Terms.

If mandatory law conflicts with any contractual provision, applicable mandatory law will prevail.

40. Survival

Provisions that by their nature should continue after termination of Site use will remain effective where appropriate.

These may include provisions concerning:

Intellectual property
User-submitted content
Liability
Dispute resolution
Legal compliance
Rights accrued before termination

41. Changes to These Terms

We may revise these Terms from time to time to reflect changes in:

Site functionality
Business operations
Technology
Security requirements
Applicable laws
Store practices

When changes are made, the revised Terms will be posted on this page and the Last Updated date will be updated.

Changes will apply in accordance with applicable law.

We encourage users to review this page periodically.

42. Contact Us

If you have questions about these Terms of Use or the operation of rovqeni.com, please contact us using the official information below.

ROVQENIVA™ Customer Support

Email: service@rovqeni.com
Phone: +86 13076903163
Website: rovqeni.com

Business Operator

Shenzhen Langju Network Technology Co., Ltd.
Owner: Wu Lang