Contact ROVQENIVA™

How Can We Help?

Thank you for visiting ROVQENIVA™.

If you have a question about a product, need assistance with an existing order, or would like information about shipping, returns, or other store services, our customer support team is available to help.

To help us handle your request efficiently, please provide as much relevant information as possible when contacting us.

Customer Support

Email
service@rovqeni.com

Telephone
+86 187 7000 5368

For order-related inquiries, email is recommended because it allows you to include your order number and other relevant details in the same message.

Business & Mailing Address

Shenzhen Youlai Intelligent Electronics Co., Ltd.
Room 810, Building 1, Xunmei Technology Plaza
No. 8 Keyuan Road, Science and Technology Park Community
Yuehai Subdistrict, Nanshan District
Shenzhen, Guangdong, China

Company Information

Brand Name: ROVQENIVA™
English Company Name: Shenzhen Youlai Intelligent Electronics Co., Ltd.
Customer Support Email: service@rovqeni.com
Customer Support Phone: +86 187 7000 5368

ROVQENIVA™ is operated by Shenzhen Youlai Intelligent Electronics Co., Ltd.

Shenzhen Youlai Intelligent Electronics Co., Ltd. is responsible for the operation of the ROVQENIVA™ online store and its associated customer service activities.

Need Help With an Order?

When contacting us about an existing purchase, please include:

  • Your order number

  • The name or email address used to place the order

  • A short description of your question or issue

  • Relevant photographs or screenshots, where applicable

Providing these details can help our support team identify your order and respond more effectively.

Product & Pre-Purchase Questions

Not sure which product is right for you or need clarification before placing an order?

You may contact us at service@rovqeni.com with questions relating to:

  • Product specifications

  • Product features

  • Order placement

  • Payment-related inquiries

  • Shipping information

  • Returns and refunds

  • General store assistance

Returns & Shipping Questions

For questions concerning delivery, return eligibility, refund processing, or other order policies, please refer to the applicable Shipping Policy and Return & Refund Policy available on our website.

If further assistance is required, contact our support team and include your order number.

Important Contact Information

Please use the contact information published on this page when communicating with ROVQENIVA™.

ROVQENIVA™
Operated by Shenzhen Youlai Intelligent Electronics Co., Ltd.

Address:
Room 810, Building 1, Xunmei Technology Plaza, No. 8 Keyuan Road, Science and Technology Park Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China

Phone: +86 187 7000 5368
Email: service@rovqeni.com

We’re Here to Assist

Our goal is to provide customers with clear product information and an accessible way to obtain assistance before and after a purchase.

Thank you for choosing ROVQENIVA™. We appreciate your business and look forward to assisting you.